No, we bring our own cleaning supplies and equipment. Our products are safe and effective, ensuring a thorough clean without any hassle.

The duration of the cleaning depends on the size of the area and the services required. Our team will provide you with an estimated time frame before the cleaning begins.

Yes, we use environmentally friendly cleaning products that are safe for children and pets. Our products are non-toxic and eco-friendly, ensuring a clean and healthy environment for your family.

We provide cleaning services in Melbourne and the surrounding areas. If you're unsure whether we serve your area, please contact us for more information.

Yes, we offer recurring cleaning services on a daily, weekly, bi-weekly, or monthly basis. Our team can work with you to create a cleaning schedule that fits your needs.

We accept payment by credit card, debit card, cash or bank transfer. Payment is due at the time of service, and our team will provide you with a receipt for your records.

We always hire cleaners by doing all the required background checks.

To ensure the best results, we recommend tidying up any clutter and removing any valuable or fragile items from the area to be cleaned. Our team will take care of the rest!

Yes, you can request specific cleaning tasks based on your needs. Our team will work with you to create a customized cleaning plan that meets your requirements.

We welcome your feedback! You can provide feedback by contacting us directly or by leaving a review on our website or social media pages. Your feedback helps us improve our services.

It's up to you! Many of our customers prefer to be present during the cleaning, but it's not required. If you won't be home, you can provide us with access instructions, and we'll take care of the rest.

Yes, all our cleaning staff are trained professionals and fully insured. You can trust that your property is in safe hands when you choose Kusuma Group.

While we take every precaution to ensure the safety of your property, accidents can happen. If something is damaged during the cleaning, please contact us immediately, and we will work with you to resolve the issue.

We recommend booking your cleaning service as far in advance as possible to ensure availability, especially during peak seasons. However, we will do our best to accommodate last-minute bookings whenever possible.

Yes, you can trust our cleaning staff. We conduct thorough background checks and provide ongoing training to ensure that our staff are reliable, trustworthy, and professional.

If you need to cancel your cleaning service, please notify us at least 24 hours in advance to avoid a cancellation fee. We understand that plans can change, and we'll do our best to accommodate your needs.

If you have more questions or need further information, you can contact us through our website, by phone, or by email. Our friendly customer service team is here to help!